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ADAMS, David.

Alternatives to competitive tendering and privatisation : a case study from the Australian health industry - Oxford : Blackwell Publishers Limited, March 2000

The international trend towards economic and financial management reforms is well documented with most governments now being involved in public sector restructuring programs, which have at their core the aim of improving the quality of administrative functions through a more responsive approach by state agencies (OECD 1996). In nations with administrative systems derived from British models these efforts may be generally referred to as `the de-Sir Humphreying of the Westminister model' (Hood 1990: 105). In essence this approach has had three aims. First, it has attempted to diminish the role of the state and make the bureaucracy more responsive to political leaders. Second, it has aimed for greater efficiency through the use of private sector management techniques. Third, it has focused on the citizen as a customer and service recipient (Aucoin 1990:16)

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