Greek hidden champions : lessons from smal, little-know firms in Greece
- 2000
The purpose of the research described in this paper is to first identify successful Greek MEs that can uncover the factors that have contributed to their success. These factors relate to their choice of markets served, their relationships with custumers and suppliers, innovative behavior, leadership and human resources management practices. The findings suggest that four overal themes or `recipes` may explain the success of these firms: (a)intense specialization in narrowly defined market segments, (b) commitment to customer service, (c) innovative culture and adaptation to new technologies, and (d) strong leadership and healthy organizational climate
SMEs
Vantagem Competitiva
Atendimento ao Cidadão
Inovação
Chefe
The purpose of the research described in this paper is to first identify successful Greek MEs that can uncover the factors that have contributed to their success. These factors relate to their choice of markets served, their relationships with custumers and suppliers, innovative behavior, leadership and human resources management practices. The findings suggest that four overal themes or `recipes` may explain the success of these firms: (a)intense specialization in narrowly defined market segments, (b) commitment to customer service, (c) innovative culture and adaptation to new technologies, and (d) strong leadership and healthy organizational climate
SMEs
Vantagem Competitiva
Atendimento ao Cidadão
Inovação
Chefe
