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BERMAN, Evan

Performance measurement in U.S. counties : capacity for reform - Malden, MA : Blackwell Publishers, sep./oct.2000

This study examines the capacity of U.S. counties to undertake performance measurement. Based on a national survey of counties with populations over 50,000, the authors address the following questions: to what extent do counties implement performance measurement? Which capacities must be present for different levels of implementation and success? What can counties do to increase their capacity for performance measurement ? And, what is the effect of county structure and functions on the use of performance measurement ? This study finds that the success fo performance measurement is greatly affected by counties' underlying organizational capacities

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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