The evolution of public management : concepts and techniques for the 1990 /
editado por Colin Duncan. --
- London : MacMillan, 1992.
- 332 p. : il.
Part one: policy and reform 1. Concepts and assumptions of public management - Richard Parry 2. Regulation and public sector management - Philip H. Bowers 3. Private money in public expenditure - Nicholas G. Terry Part two: functional perspectives 4. Managing quality in public services - Jenny L. Rees 5. Marketing and public services - Nicholas S. Alexander 6. Model building and decision-making - John J. Glen 7. Competitive tendering and bidding - Lyn C. Thomas 8. Investment appraisal: cost-benefit analysis - Jonathan N. Crook 9. Social accounting techniques - George F. Harte 10. Remuneration and motivation - Colin Duncan 11. Stress management in caring services - Timothy J. Newton Part Three: case study: nhs in crisis 12. The flawed debate - Colin Duncan,K. Ian Sams and Philip J. White 13. Roots of crisis and reform prospects - Colin Duncan, K. Ian Sams and Philip J. White
0333522745
Gestão Pública
Serviço Público
Reforma Administrativa
Administração Pública
Regulação
Agente de Mudança
Tomada de Decisão
Part one: policy and reform 1. Concepts and assumptions of public management - Richard Parry 2. Regulation and public sector management - Philip H. Bowers 3. Private money in public expenditure - Nicholas G. Terry Part two: functional perspectives 4. Managing quality in public services - Jenny L. Rees 5. Marketing and public services - Nicholas S. Alexander 6. Model building and decision-making - John J. Glen 7. Competitive tendering and bidding - Lyn C. Thomas 8. Investment appraisal: cost-benefit analysis - Jonathan N. Crook 9. Social accounting techniques - George F. Harte 10. Remuneration and motivation - Colin Duncan 11. Stress management in caring services - Timothy J. Newton Part Three: case study: nhs in crisis 12. The flawed debate - Colin Duncan,K. Ian Sams and Philip J. White 13. Roots of crisis and reform prospects - Colin Duncan, K. Ian Sams and Philip J. White
0333522745
Gestão Pública
Serviço Público
Reforma Administrativa
Administração Pública
Regulação
Agente de Mudança
Tomada de Decisão
