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SEEGER, Matthew W.

Communication and organizational crisis - London : Praeger, 2003 - 297 p.

Part I - Introduction and overview 1. The nature of organizational crisis 2. Theories of organizational crisis 3. Crisis type 4. Communication and crisis Part II - Stages of crisis development 5. Crisis development 6. Communication and the precisis stages 7. Communication and the crisis stage 8. Communication and the postcrisis stage Part III - Crisis management functions 9. Crisis planning 10. Crisis teams and decsion making 11. Communication and risk Part IV - The role of crisis 12. Crisis and ethics 13. Crisis and leadership 14. The role of crisis in society

1567205348


Organizações
Comunicação Organizacional
Gestão de Crise
Crise

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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