WEST, Darrell M
Digital government : technology and public sector performance - Princeton : Princeton University , 2005 - 234 p.
Chapter 1 Scope, Causes, and Consequences of Electronic Government Chapter 2 Bureaucratic, Fiscal, and Political Contexts Chapter 3 The Content of American Government Websites Chapter 4 Explaining E-Government Performance Chapter 5 The Case of Online Tax Filing Chapter 6 Public Outreach and Responsiveness Chapter 7 Citizen Use of E-Goverment Chapter 8 Trust and Confidence in E-Government Chapter 9 Global E-Government Chapter 10 Democratization and Technological Change APPENDIX I Coding Instructions for Government Website Content Analysis APPENDIX II Global E-Government Rankings APPENDIX III E-Government Best Practices
0691121826
Governo Eletrônico
Tecnologia
Internet
Setor Público
Estados Unidos
Inovação
Digital government : technology and public sector performance - Princeton : Princeton University , 2005 - 234 p.
Chapter 1 Scope, Causes, and Consequences of Electronic Government Chapter 2 Bureaucratic, Fiscal, and Political Contexts Chapter 3 The Content of American Government Websites Chapter 4 Explaining E-Government Performance Chapter 5 The Case of Online Tax Filing Chapter 6 Public Outreach and Responsiveness Chapter 7 Citizen Use of E-Goverment Chapter 8 Trust and Confidence in E-Government Chapter 9 Global E-Government Chapter 10 Democratization and Technological Change APPENDIX I Coding Instructions for Government Website Content Analysis APPENDIX II Global E-Government Rankings APPENDIX III E-Government Best Practices
0691121826
Governo Eletrônico
Tecnologia
Internet
Setor Público
Estados Unidos
Inovação
