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HAYNES, Phiplip

New Development : the demystification of knowledge management for public services - Oxford : Blackwell Publishing, April 2005

The public sector should be cautious about the use of classical and technological approaches to knowledge management. There is a need to face the power struggles and organizational politics associated with knowledge growth and dissemination. Knowledge management should promote the high value of team-based professional work and the desire to retain such staff through a collaborative environment

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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