Barzelay, Michael
Breaking through bureaucracy : a new vision for managing in government - Berkeley : University of California, 1992 - 237 p.
Part one: setting the agenda Beyond the bureaucratic paradigm The need for innovative strategies Part two: breakthroughs are possible Inventing strategies Reworking the culture and producting results Challenging financial paradigms Part Three: generalizations More problems, fewer conditions Managing customer-focused staff agencies The post-bureaucratic paradigm in historical perspective
05200078004
Burocracia
Serviço Público
Accountability
Administração Estadual
Comportamento Organizacional
Técnica Administrativa
Burocratização
Poder Executivo
Controle de Gestão
Inovação
Agente de Mudança
Teoria Administrativa
Breaking through bureaucracy : a new vision for managing in government - Berkeley : University of California, 1992 - 237 p.
Part one: setting the agenda Beyond the bureaucratic paradigm The need for innovative strategies Part two: breakthroughs are possible Inventing strategies Reworking the culture and producting results Challenging financial paradigms Part Three: generalizations More problems, fewer conditions Managing customer-focused staff agencies The post-bureaucratic paradigm in historical perspective
05200078004
Burocracia
Serviço Público
Accountability
Administração Estadual
Comportamento Organizacional
Técnica Administrativa
Burocratização
Poder Executivo
Controle de Gestão
Inovação
Agente de Mudança
Teoria Administrativa
