Citizen-centred service : responding to the needs of canadians
- Ottawa : The Learning Centre, 1999
- 21 p.
Texto bilingüe em Francês e Inglês.
-The purpose of this handbook -What is the citizen-centred service network? -What is citizen-centred service be important to me? -What do citizens think about government service? -We are doing better than we thought, but how do we improve from here? -A holistic perspective on service -Moving from information to action: Some key questions -Commiting to action -Where to find help: Additional Resources
Cidadania
Acesso à Informação
Política de Governo
Atendimento ao Cidadão
Serviço Público
Avaliação
Qualidade
Internet
Transparência Governamental
Manual
América do Norte
Canadá
Texto bilingüe em Francês e Inglês.
-The purpose of this handbook -What is the citizen-centred service network? -What is citizen-centred service be important to me? -What do citizens think about government service? -We are doing better than we thought, but how do we improve from here? -A holistic perspective on service -Moving from information to action: Some key questions -Commiting to action -Where to find help: Additional Resources
Cidadania
Acesso à Informação
Política de Governo
Atendimento ao Cidadão
Serviço Público
Avaliação
Qualidade
Internet
Transparência Governamental
Manual
América do Norte
Canadá
