ROSEN, Ellen Doree
Improving public sector productivity : concepts and practice - Newbury Park : SAGE, 1993 - 280 p.
1 - Introduction 2 - The politics of productivity 3 - Productivity concepts and applications 4 - Measurement 5 - Measuring productivity 6 - Improving the work process 7 - Training and motivating the worker 8 - Empowering the worker 9 - Management options for obtaining resources 10 - Managing for productivity 11 - Strategy
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Improving public sector productivity : concepts and practice - Newbury Park : SAGE, 1993 - 280 p.
1 - Introduction 2 - The politics of productivity 3 - Productivity concepts and applications 4 - Measurement 5 - Measuring productivity 6 - Improving the work process 7 - Training and motivating the worker 8 - Empowering the worker 9 - Management options for obtaining resources 10 - Managing for productivity 11 - Strategy
0803945728
Setor Público
Serviço Público
Capacitação Profissional
Motivação