MOORE, Mark H
Creating public value : strategic management in government - Cambridge : Harvard University , 1996 - 402 p.
Part I - Envisioning public value 2 - Defining public value The aim of managerial work Different standards for reckoning public value Municipal sanitation: an example Toward a managerial view of public value 3 - Organizational strategy in the public sector William Ruckelshaus and the environmental protection agency Jerome miller and the department of youth services Managerial discretion and leadership in the public sector Defining mission and goals in the private sector Defining mission and goals in the public sector The mission of the EPA: pollution abatement The mission of DYS: humanizing the treatment of children The managerial utility of mission statements Evaluative criteria for organizational strategies Part II - Building support and legitimacy 4 - Mobilizing support, legitimacy, and coproduction: the functions of political management 5 - Advocacy, negotiation, and leadership: the techniques of political management Part III - Delivering public value 6 - Reengineering public sector production: the function of operational management 7 - Implementing strategy: the techniques of operational management Conclusion: acting for a divided, uncertain society
0674175581
Valor Público
Setor Público
Alta Administração Pública
Serviço Público
Administração Estratégica
Ética
Liderança
Reengenharia
Creating public value : strategic management in government - Cambridge : Harvard University , 1996 - 402 p.
Part I - Envisioning public value 2 - Defining public value The aim of managerial work Different standards for reckoning public value Municipal sanitation: an example Toward a managerial view of public value 3 - Organizational strategy in the public sector William Ruckelshaus and the environmental protection agency Jerome miller and the department of youth services Managerial discretion and leadership in the public sector Defining mission and goals in the private sector Defining mission and goals in the public sector The mission of the EPA: pollution abatement The mission of DYS: humanizing the treatment of children The managerial utility of mission statements Evaluative criteria for organizational strategies Part II - Building support and legitimacy 4 - Mobilizing support, legitimacy, and coproduction: the functions of political management 5 - Advocacy, negotiation, and leadership: the techniques of political management Part III - Delivering public value 6 - Reengineering public sector production: the function of operational management 7 - Implementing strategy: the techniques of operational management Conclusion: acting for a divided, uncertain society
0674175581
Valor Público
Setor Público
Alta Administração Pública
Serviço Público
Administração Estratégica
Ética
Liderança
Reengenharia
