GOVERNANCE in the Twenty-First Century : revitalizing the public service /
B. Guy Peters e Donald J. Savoie. --
- Québec : Canadian Centre for Management Development/ Centre Canadien de Gestion, 2000. --
- 438 p. --
- Canadian Centre for Management Development Series on Governance and Public Management .
Introducing the topic - Donald J. Savoie Role of national governments Globalization, institutions, and governance - B. Guy Peters Intergovernmental relations and democratic citizenship - David Cameron e Richard Simeon How do we know how good public services are? - Christopher Pollitt Rethinking the boundaries Blurring the public-private divide - Vincent Wright Relations between ministers/ policians and public servants: public service bargains old and new - Christopher Hood Public service in an information society - Ignace Snellen The dialectics of accountability for performance in public management reform - Peter Aucoin e Ralph Heintzman Organizing for service delivery: criteria and opportunities - Jonathan Boston Externalities and relationships: rethinking the boundaries of the public service - Jon Pierre Vision of public service Managing at the top - Jacques Bourgault e Donald J. Savoie Public employment and the future of the public service - Patricia W. Ingraham, B. Guy Peters, Donald P. Moynihan The future of reform - B. Guy Peters
0773521291
Governança
Globalização
Atendimento ao Cidadão
Qualidade
Cidadania
Serviço Público
Sociedade da Informação
Prestação de Contas
Reforma Administrativa
Introducing the topic - Donald J. Savoie Role of national governments Globalization, institutions, and governance - B. Guy Peters Intergovernmental relations and democratic citizenship - David Cameron e Richard Simeon How do we know how good public services are? - Christopher Pollitt Rethinking the boundaries Blurring the public-private divide - Vincent Wright Relations between ministers/ policians and public servants: public service bargains old and new - Christopher Hood Public service in an information society - Ignace Snellen The dialectics of accountability for performance in public management reform - Peter Aucoin e Ralph Heintzman Organizing for service delivery: criteria and opportunities - Jonathan Boston Externalities and relationships: rethinking the boundaries of the public service - Jon Pierre Vision of public service Managing at the top - Jacques Bourgault e Donald J. Savoie Public employment and the future of the public service - Patricia W. Ingraham, B. Guy Peters, Donald P. Moynihan The future of reform - B. Guy Peters
0773521291
Governança
Globalização
Atendimento ao Cidadão
Qualidade
Cidadania
Serviço Público
Sociedade da Informação
Prestação de Contas
Reforma Administrativa
