GARDENSWARTZ, Lee
Emotional intelligence for managing results in a diverse world : the hard truth about soft skills in the workplace - Mountain View : Davies-Black , 2008 - 184 p.
1. You can't leave your feelings at home 2. We "can't all just get along" 3. Affirmative introspection - Taking a look inside 4. Self-governance - Getting a handle on your feelings 5. Intercultural literacy - Reading others accurately 6. Social architecting - Enrolling and engaging others 7. Coaching individuals for emotional intelligence in your diverse workplace 8. Coaching teams for emotional intelligence in your diverse workplace
9780891062554
Inteligência Emocional
Emotional intelligence for managing results in a diverse world : the hard truth about soft skills in the workplace - Mountain View : Davies-Black , 2008 - 184 p.
1. You can't leave your feelings at home 2. We "can't all just get along" 3. Affirmative introspection - Taking a look inside 4. Self-governance - Getting a handle on your feelings 5. Intercultural literacy - Reading others accurately 6. Social architecting - Enrolling and engaging others 7. Coaching individuals for emotional intelligence in your diverse workplace 8. Coaching teams for emotional intelligence in your diverse workplace
9780891062554
Inteligência Emocional
