<style type="text/css"> .wpb_animate_when_almost_visible { opacity: 1; }</style> Enap catalog › ISBD view
THIELEMANN, Gregory S

A demand-side perspective on the importance of representative bureaucrecy : AIDS, ethnicity, gender, and sexual orientation - Malden, MA : Blackwell Publishers, mar./apr.1996

Is there a demand for a representative bureaucrecy? Prior research on representative bureacreucy assumes that it is a good to be supplied that will result in a better-served, more-satisfied clientele. If anyone should care about the representativeness of a service delivery agency, it should be persons living with AIDS (PLWAs), whose lives can be extended and improved by taking advantage of services offered. Gregory S. Thielemann and Joseph Stewart, Jr., surveyed 510 PLWAs in dallas and found that, although there are some significant differences between groups, PLWAs clearly exhibit a demand for a representative bureaucracy, particularly among personnel who actually provide services. These findings demonstrate the importance of representative bureaucrecy and have implications specifically for the provisions of AIDS services.

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
<
Acesso à Informação TRANSPARÊNCIA

Powered by Koha