The state of access : success and failure of democracies to create equal opportunities
- Washington : Brookings Intitution Press, 2008
- 298 p.
- Innovative Governance in the 21st Century .
Part I. Access and the state The castle and the village: the many faces of limited access - Jorrit de Jong and Gowher Rizvi Part II. Access to political decisionmaking Toward participatory inclusion: a gender analysis of community forestry south Asia - Bina Agarwal Access to government in Eastern Europe: environmental policymaking in Hungary - Susan Rose-Ackerman Part III. Access to the economy Economic entitlements: Facilitating immigrant entrepreneurship - Jorrit de Jong and Peter Kasbergen Appropriate fit: service delivery beyond bureaucracy - Guy Stuart Part IV. Access to public services Revenues and acces to public benefits - Michael Lipsky Bureaucratic bias and access to public services: the fight against non-take-up - Arre Zuurmond Providing services to the marginalized: anatomy of an access paradox - Albert Jan Kruiter and Jorrit de Jong Part V. Access to accountable government Calling 311: Citizen relationship management in Miami-dade county - Alexander Schellong Demanding to be served: holding governments to account for improved access - Anwar Shah Part VI. Access to justice Access to justice in the United States: narrowing the gap between priciple and pratice - Deborah L. Rhode Legal empowerment of the poor: innovating access to justice - Maaike de Langen and Maurits Barendrecht Part VII. The access agenda The dynamics of access: understanding - "the mismatch" - Jorrit de Jong and Gowher Rizvi
9780815775010
Cidadania
Democracia
Inclusão Social
Controle Social
Participação Política
serviço público
Burocracia
Pobreza
exclusão social
justiça social
Estados Unidos
Part I. Access and the state The castle and the village: the many faces of limited access - Jorrit de Jong and Gowher Rizvi Part II. Access to political decisionmaking Toward participatory inclusion: a gender analysis of community forestry south Asia - Bina Agarwal Access to government in Eastern Europe: environmental policymaking in Hungary - Susan Rose-Ackerman Part III. Access to the economy Economic entitlements: Facilitating immigrant entrepreneurship - Jorrit de Jong and Peter Kasbergen Appropriate fit: service delivery beyond bureaucracy - Guy Stuart Part IV. Access to public services Revenues and acces to public benefits - Michael Lipsky Bureaucratic bias and access to public services: the fight against non-take-up - Arre Zuurmond Providing services to the marginalized: anatomy of an access paradox - Albert Jan Kruiter and Jorrit de Jong Part V. Access to accountable government Calling 311: Citizen relationship management in Miami-dade county - Alexander Schellong Demanding to be served: holding governments to account for improved access - Anwar Shah Part VI. Access to justice Access to justice in the United States: narrowing the gap between priciple and pratice - Deborah L. Rhode Legal empowerment of the poor: innovating access to justice - Maaike de Langen and Maurits Barendrecht Part VII. The access agenda The dynamics of access: understanding - "the mismatch" - Jorrit de Jong and Gowher Rizvi
9780815775010
Cidadania
Democracia
Inclusão Social
Controle Social
Participação Política
serviço público
Burocracia
Pobreza
exclusão social
justiça social
Estados Unidos
