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CHAN, Hon S.

After reform : accommodating old values and assimilating new ones - Richmond : Wiley-Blackwell, March 2008

Public administration is characterised by a multiplicity of incompatible values. In the 1990s, reformers avoided confronting the inevitable tradeoffs among these values by focusing almost exclusively on the cost-effective achievement of results. However, older values have a tendency to 'bite back' and new ones emerge. In the near term future, public administration will have to deal with at least three sets of values: 1) those that are non-mission based, and consequently not directly related to achieving results; 2) those that go unprotected when government work is outsourced to private entities; and 3) those associated with globalisation.

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