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PARK, Sung H.

A new paradigm of six sigma : knowledge-based digital six sigma - Oxfordshire : Routledge, set./out. 2009

A new paradigm of Six Sigma is emerging. A new term - data technology (DT) - is defined, and its roles in modern technology and Six Sigma are explained. The importance of knowledge management (KM) is stressed. A new paradigm of Six Sigma called Knowledge-based Digital Six Sigma (KDSS), which is based on DT and KM, is proposed, and its characteristics and the way of implementation are elaborated.

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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