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Callahan, Kathe

Elements of effective governance : measurement, accountability and participation - Boca Raton : CRC, 2007 - 360 p. - Public administration and public policy ; 126 .

Section I. Introduction to government performance 1. Results-oriented government 2. Why measure? 3. What to measure? How to measure? 4. Communicating results Section II. Introduction to public sector accountability 5. Public sector accountability 6. Accountability dilemmas Section III. Introduction to public participation 7. Citizen participation 8. Models of participation 9. The changing role of public administrators Section IV. Introduction to an integrated approach 10. Strengthening the concepts Section V. Introduction to case studies 11. Can Baltimore citistat work for other community 12. The myth of performance-based accountability: the case of Newark charter schools 13. Citizen-driven government performance: process and implementation strategy 14. A unique civic engagement tool: americaspeaks: 21st century town meeting 15. Fairfax measures up: key factors in the design and implementation

0849370965


Governança
Administração por Objetivos
Qualidade Total
Participação Política
Setor Público
Prestação de Contas
Administração Regional
Cidadania
Estudo de Caso


Estados Unidos

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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