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GUALEZZI, Jean-Paul

Les fonctionnaires et la maladministration - Paris : IIAP, janv./mars 1988

Civil servants sometimes have cold feet about the need to modernize administration in the face of a hostile climate, government austerity policy and compartmentalized civil service structures. public opinion has divined the causes: in critizing administrative procedures, its target is not the civil servants themselves, but the tools at their disposal and the slow, complex nature of procedures. Civil servant labor unions have conducted surveys and two-way information campaigns in order to better understand the needs of civil services consumers and to suggest improvements. Modernizing the civil service goes beyond spreading such two-way channels on a routine basis, to include job mobility and personalized career paths for civil servants

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

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  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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