BOKENO, R. Michael
Organizational life and culture : too civil for community? - Bingley, UK : Emerald, 2010
Purpose The purpose of this paper is to expose some underlying implications of the term civility as a developmental issue for preferred behavior in organizations. Design/methodology/approach The terms civility and community are contrasted with the intent of determining what behaviors we really want at work. Findings Civility invokes rules and behavioral codes that might preclude community. Practical implications Civility and community require distinct sets of interaction behavior and understanding. Social implications Reflection on what we really want in our interaction with others at work should drive organizational policies regarding preferred organizational behavior. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
Organizational life and culture : too civil for community? - Bingley, UK : Emerald, 2010
Purpose The purpose of this paper is to expose some underlying implications of the term civility as a developmental issue for preferred behavior in organizations. Design/methodology/approach The terms civility and community are contrasted with the intent of determining what behaviors we really want at work. Findings Civility invokes rules and behavioral codes that might preclude community. Practical implications Civility and community require distinct sets of interaction behavior and understanding. Social implications Reflection on what we really want in our interaction with others at work should drive organizational policies regarding preferred organizational behavior. Originality/value The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
