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BÉLANGER, José

Les tactiques d'influence1 des directeurs des ressources humaines employées auprès de l'équipe de direction du secteur public québécois - Toronto : Ipac, mar./mars 2010

This study examines the use of influence tactics by Human Resources managers with the members of the Quebec public-sector management team. The results indicate that they use a large number of influence tactics, that they use more frequently “soft” tactics than “hard” ones or “neither soft nor hard” ones, and they choose their tactics based on a cost-benefit analysis. Furthermore, the analyses reveal that respondents whose feelings of self-efficacy are high will not attempt to influence or use “soft” tactics any more frequently than respondents with low feelings of self-efficacy. Finally, the results indicate that our respondents exercise influence effectively


Setor Público
Gestão de Pessoas
Avaliação de Desempenho
Eficácia


Canadá

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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