Unlocking innovation : why citizens hold the key to public service reform
- London : DEMOS, 2007
- 185 p.
- DEMOS. Collection 24 .
SUMMARY: CHAPTER I - INTERFACES: Participative public services - Simon Duffy Curriculum 2.0 - Educating the digital generation - Keri Facer and Hannah Green Doctor, the patient will see you now - Participating and innovating in healthcare - Jack Stilgoe and Faizal Farook CHAPTER II - LOCALITIES: Localism and innovation - A driver for innovation? - Paul Coen and Matthew Warburton Customer-driven service design - Chris Naylor Urban innovation and the power of mass imagination - Melissa Mean Innovation in public-private partnerships - Ian Keys and Roger O'Sullivan CHAPTER III - THE STRATEGIC CENTRE: Twenty-first-century civil servants - The story of Mindlab - Mette Abrahamsen Reforming through technology - Rob Watt Transforming government - David Varney CHAPTER IV - SYSTEMS OF GOVERNING: Porous government - Co-design as a route to innovation - Sophia Parker Scaling up innovation - The ultimate challenge - Geoff Mulgan and Simon Tucker Seven Kinds of learning - How governments should translate innovation into action - Tom Bentley
The everyday interactions between people and services are a deep and untapped source of new ideas...
9781841801827
Inovação
Parceria Público Privada
Reforma Administrativa
Aprendizagem Tecnológica
Gestão Tecnológica
SUMMARY: CHAPTER I - INTERFACES: Participative public services - Simon Duffy Curriculum 2.0 - Educating the digital generation - Keri Facer and Hannah Green Doctor, the patient will see you now - Participating and innovating in healthcare - Jack Stilgoe and Faizal Farook CHAPTER II - LOCALITIES: Localism and innovation - A driver for innovation? - Paul Coen and Matthew Warburton Customer-driven service design - Chris Naylor Urban innovation and the power of mass imagination - Melissa Mean Innovation in public-private partnerships - Ian Keys and Roger O'Sullivan CHAPTER III - THE STRATEGIC CENTRE: Twenty-first-century civil servants - The story of Mindlab - Mette Abrahamsen Reforming through technology - Rob Watt Transforming government - David Varney CHAPTER IV - SYSTEMS OF GOVERNING: Porous government - Co-design as a route to innovation - Sophia Parker Scaling up innovation - The ultimate challenge - Geoff Mulgan and Simon Tucker Seven Kinds of learning - How governments should translate innovation into action - Tom Bentley
The everyday interactions between people and services are a deep and untapped source of new ideas...
9781841801827
Inovação
Parceria Público Privada
Reforma Administrativa
Aprendizagem Tecnológica
Gestão Tecnológica
