The handbook of conflict resolution : theory and practice
- 2. ed
- San Francisco : Jossey-Bass, 2006
- 940 p.
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES. - 1: Cooperation and Competition - Morton Deutsch - 2: Justice and Conflict - Morton Deutsch - 3: Constructive Controversy: The Value of Intellectual Opposition - David W. Johnson, Roger T. Johnson, Dean Tjosvold - 4: Trust, Trust Development, and Trust Repair - Roy J. Lewicki - 5: Power and Conflict - Peter T. Coleman - 6: Communication and Conflict - Robert M. Krauss, Ezequiel Morsella - *7: Language, Peace, and Conflict Resolution - Francisco Gomes de Matos - 8: Intergroup Conflict - Ronald J. Fisher - 9: The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution - Eben A. Weitzman, Patricia Flynn Weitzman - *10: Gender Conflict and the Family - Janice M. Steil, Liora Hoffman PART TWO: INTRAPSYCHIC PROCESSES. - 11: Judgmental Biases in Conflict Resolution and How to Overcome Them - Leigh Thompson, Janice Nadler, Robert B. Lount, Jr. - *12: Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions - Evelin G. Lindner - 13: Self-Regulation in the Service of Conflict Resolution - Walter Mischel, Aaron L. DeSmet, Ethan Kross PART THREE: PERSONAL DIFFERENCES. - *14: Implicit Theories and Conflict Resolution - Carol S. Dweck, Joyce Ehrlinger - 15: Personality and Conflict - Sandra V. Sandy, Susan K. Boardman, Morton Deutsch - 16: The Development of Conflict Resolution Skills: Preschool to Adulthood - Sandra V. Sandy PART FOUR: CREATIVITY AND CHANGE. - 17: Creativity and Conflict Resolution: The Role of Point of View - Howard E. Gruber - 18: Some Guidelines for Developing a Creative Approach to Conflict - Peter T. Coleman, Morton Deutsch - *19: Creativity in the Outcomes of Conflict - Peter J. Carnevale - 20: Change and Conflict: Motivation, Resistance and Commitment - Eric C. Marcus - 21: Changing Minds: Persuasion in Negotiation and Conflict Resolution - Alison Ledgerwood, Shelly Chaiken, Deborah H. Gruenfeld, Charles M. Judd - 22: Learning Through Reflection - Victoria J. Marsick, Alfonso Sauquet, Lyle Yorks PART FIVE: DIFFICULT CONFLICTS. - 23: Aggression and Violence - Susan Opotow - 24: Intractable Conflict - Peter T. Coleman - *25: Moral Conflict and Engaging Alternative Perspectives - Beth Fisher-Yoshida, Ilene Wasserman - *26: Matters of Faith: Religion, Conflict, and Conflict Resolution - Bridget Moix - *27: Conflict Resolution and Human Rights - Andrea Bartoli, Yannis Psimopoulos PART SIX: CULTURE AND CONFLICT. - 28: Culture and Conflict - Paul R. Kimmel - *29: Multicultural Conflict Resolution - Paul Pederson - 30: Cooperative and Competitive Conflict in China - Dean Tjosvold, Kwok Leung, David W. Johnson PART SEVEN: MODELS OF PRACTICE. - 31: Teaching Conflict Resolution Skills in a Workshop - Ellen Raider, Susan Coleman, Janet Gerson - 32: Mediation Revisited - Kenneth Kressel - 33: Managing Conflict Through Large-Group Methods - Barbara Benedict Bunker - *34: Conflict in Organizations - W. Warner Burke - *35: Eight Suggestions from the Small-Group Conflict Trenches - Kenneth Sole PART EIGHT: LOOKING TO THE FUTURE. - 36: A Framework for Thinking About Research on Conflict Resolution Initiatives - Morton Deutsch, Jennifer S. Goldman - *37: Some Research Frontiers in the Study of Conflict and Its Resolution - Dean G. Pruitt - Concluding Overview - Peter T. Coleman, Eric C. Marcus
9780787980580
Gestão de Conflito
Manual
Comunicação
Tomada de Decisão
Aspecto Social
Gênero
Criatividade
Direitos Humanos
Organização
PART ONE: INTERPERSONAL AND INTERGROUP PROCESSES. - 1: Cooperation and Competition - Morton Deutsch - 2: Justice and Conflict - Morton Deutsch - 3: Constructive Controversy: The Value of Intellectual Opposition - David W. Johnson, Roger T. Johnson, Dean Tjosvold - 4: Trust, Trust Development, and Trust Repair - Roy J. Lewicki - 5: Power and Conflict - Peter T. Coleman - 6: Communication and Conflict - Robert M. Krauss, Ezequiel Morsella - *7: Language, Peace, and Conflict Resolution - Francisco Gomes de Matos - 8: Intergroup Conflict - Ronald J. Fisher - 9: The PSDM Model: Integrating Problem Solving and Decision Making in Conflict Resolution - Eben A. Weitzman, Patricia Flynn Weitzman - *10: Gender Conflict and the Family - Janice M. Steil, Liora Hoffman PART TWO: INTRAPSYCHIC PROCESSES. - 11: Judgmental Biases in Conflict Resolution and How to Overcome Them - Leigh Thompson, Janice Nadler, Robert B. Lount, Jr. - *12: Emotion and Conflict: Why It Is Important to Understand How Emotions Affect Conflict and How Conflict Affects Emotions - Evelin G. Lindner - 13: Self-Regulation in the Service of Conflict Resolution - Walter Mischel, Aaron L. DeSmet, Ethan Kross PART THREE: PERSONAL DIFFERENCES. - *14: Implicit Theories and Conflict Resolution - Carol S. Dweck, Joyce Ehrlinger - 15: Personality and Conflict - Sandra V. Sandy, Susan K. Boardman, Morton Deutsch - 16: The Development of Conflict Resolution Skills: Preschool to Adulthood - Sandra V. Sandy PART FOUR: CREATIVITY AND CHANGE. - 17: Creativity and Conflict Resolution: The Role of Point of View - Howard E. Gruber - 18: Some Guidelines for Developing a Creative Approach to Conflict - Peter T. Coleman, Morton Deutsch - *19: Creativity in the Outcomes of Conflict - Peter J. Carnevale - 20: Change and Conflict: Motivation, Resistance and Commitment - Eric C. Marcus - 21: Changing Minds: Persuasion in Negotiation and Conflict Resolution - Alison Ledgerwood, Shelly Chaiken, Deborah H. Gruenfeld, Charles M. Judd - 22: Learning Through Reflection - Victoria J. Marsick, Alfonso Sauquet, Lyle Yorks PART FIVE: DIFFICULT CONFLICTS. - 23: Aggression and Violence - Susan Opotow - 24: Intractable Conflict - Peter T. Coleman - *25: Moral Conflict and Engaging Alternative Perspectives - Beth Fisher-Yoshida, Ilene Wasserman - *26: Matters of Faith: Religion, Conflict, and Conflict Resolution - Bridget Moix - *27: Conflict Resolution and Human Rights - Andrea Bartoli, Yannis Psimopoulos PART SIX: CULTURE AND CONFLICT. - 28: Culture and Conflict - Paul R. Kimmel - *29: Multicultural Conflict Resolution - Paul Pederson - 30: Cooperative and Competitive Conflict in China - Dean Tjosvold, Kwok Leung, David W. Johnson PART SEVEN: MODELS OF PRACTICE. - 31: Teaching Conflict Resolution Skills in a Workshop - Ellen Raider, Susan Coleman, Janet Gerson - 32: Mediation Revisited - Kenneth Kressel - 33: Managing Conflict Through Large-Group Methods - Barbara Benedict Bunker - *34: Conflict in Organizations - W. Warner Burke - *35: Eight Suggestions from the Small-Group Conflict Trenches - Kenneth Sole PART EIGHT: LOOKING TO THE FUTURE. - 36: A Framework for Thinking About Research on Conflict Resolution Initiatives - Morton Deutsch, Jennifer S. Goldman - *37: Some Research Frontiers in the Study of Conflict and Its Resolution - Dean G. Pruitt - Concluding Overview - Peter T. Coleman, Eric C. Marcus
9780787980580
Gestão de Conflito
Manual
Comunicação
Tomada de Decisão
Aspecto Social
Gênero
Criatividade
Direitos Humanos
Organização
