BATES, Jonathan G
Managing value for money in the public sector - London : Chapman & Hall, 1993 - 251 p.
Part one: putting management reform in context The rise of the public sector Why value for money is important Self-interest and shared objectives Part two: the tools of management reform What makes an organization function? Accounting The structure of output-based management What do you get from output-based management? Part three: the application of new management techniques High quality public services Case study I - housing benefit administration Case study II - a health service budget: general surgery department Case study III - education: a school budget - templeman primary school Managing for excellence Case study I - housing benefit administration Case study II - a health service budget: general surgery department Case study III - education: introducing total quality management - templeman primary school A new public sector environment
0412463601
Reforma Administrativa
Alta Administração Pública
Setor Público
Produtividade
Técnica Administrativa
Valor Público
Contabilidade Pública
Qualidade Total
Estudo de Casos
Serviços de Saúde
Grã-Bretanha
Managing value for money in the public sector - London : Chapman & Hall, 1993 - 251 p.
Part one: putting management reform in context The rise of the public sector Why value for money is important Self-interest and shared objectives Part two: the tools of management reform What makes an organization function? Accounting The structure of output-based management What do you get from output-based management? Part three: the application of new management techniques High quality public services Case study I - housing benefit administration Case study II - a health service budget: general surgery department Case study III - education: a school budget - templeman primary school Managing for excellence Case study I - housing benefit administration Case study II - a health service budget: general surgery department Case study III - education: introducing total quality management - templeman primary school A new public sector environment
0412463601
Reforma Administrativa
Alta Administração Pública
Setor Público
Produtividade
Técnica Administrativa
Valor Público
Contabilidade Pública
Qualidade Total
Estudo de Casos
Serviços de Saúde
Grã-Bretanha
