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TERRY, George Robert

Office management and control - Chicago : Richard D. Irwin, 1949 - 808 p.

Part I. Introduction 1. Importance of office work and office management 2. History of office management in the office 3. Scientific managment in the office 4. Standardization and standards Part II. Fundamental considerations 5. Basic fundamentals of office organization and management 6. Organization charts and types 7. Organization of the office Part III. Physical facilities 8. Office location 9. Office layout 10. Office working conditions 11. Office furniture and equipment 12. Office machines Part IV. General nature of office work 13. Office records and reports 14. Office forms 15. Handling and mail 16. Work of correspondence 17. Work of filing 18. Services facilitating office work Part V. Personnel relations of office work 19. Personnel management and the office worker 20. Office supervision 21. Analysis and study office jobs 22. Office salary administration 23. Selection of office personnel 24. Training of office workers 25. Office safety 26. Office workers and trade-unionism 27. Other office personnel activities Part VI. Managerial control of office output 28. Office procedures 29. Office procedures (continued) 30. Analysis of the worker's method 31. Office time standards 32. Office manuals 33. Control of office output through use of the budget 34. Control of office output through cost 35. Planning the work of the office 36. Selling top management


Administração de Empresas
Controle de Gestão
Gerente
Técnica Administrativa

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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