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KLEIN, Gary

Seeing what others don't : the remarkable ways we gains insights / Gary Klein - New York : Public Affairs, 2013. - 281 p.

Inclui bibliografia e índice.

PART 1. ENTERING THROUGH THE GATES OF INSIGHT: HOW DO INSIGHTS GET TRIGGERED? 1. Hunting for insights 2. The flash of illumination 3. Connections 4. Coincidences and curiosities 5. Contradictions 6. Creative desperation: trapped by assumptions 7. Different ways to look at insight 8. The logic of discovery PART 2. SHUTTING THE GATES: WHAT INTERFERES WITH INSIGHTS? 9. Stupidity 10. The study of contrasting twins 11. Dumb by design 12. How organizations obstruct insights PART 3. OPENING THE GATES: HOW CAN WE FOSTER INSIGHTS? 14. Helping ourselves 15. Helping others 16. Helping our organizations 17. Tips for becoming an insight hunter 18. The magic of insights

9781610393829


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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
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