Weick, Karl E.
Managing the unexpected : assuring high performance in an age of complexity / por Karl E. Weick e Kathleen M. Sutcliffe. -- - São Francisco, EUA : Jossey-Bass, 2001. - xvi, 200 p. - (University of Michigan Business Schools management series) .
Inclui índice.
1. Managing the unexpected: what business can learn from high reliability organizations 2. The expected - and the unexpected 3. A closer look at process and why planning can make things worse 4. Assessing your capabilities for assured performance 5. Organizational culture and the unexpected 6. How to manage mindfully
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Managing the unexpected : assuring high performance in an age of complexity / por Karl E. Weick e Kathleen M. Sutcliffe. -- - São Francisco, EUA : Jossey-Bass, 2001. - xvi, 200 p. - (University of Michigan Business Schools management series) .
Inclui índice.
1. Managing the unexpected: what business can learn from high reliability organizations 2. The expected - and the unexpected 3. A closer look at process and why planning can make things worse 4. Assessing your capabilities for assured performance 5. Organizational culture and the unexpected 6. How to manage mindfully
0787956279
Gestão de Crise
Liderança
Estilo de Gestão
