MILNER, Eileen M
Managing information and knowledge in the public sector - New York : Routledge, 2000 - 192 p.
Introduction: Defining information and knowledge Developing an information policy and strategy: the foundations of information management Information management strategy in action: making a `business' case Knowledge management ICTs as tools of IKM Tension and paradox: issues of information security, ownership, access, liability and openness IKM as a tool of social inclusion Vision and revision: the case for IKM in the public sector
Gestao do Conhecimento
Gestao da Informacao
Setor Público
Estudo de Casos
Managing information and knowledge in the public sector - New York : Routledge, 2000 - 192 p.
Introduction: Defining information and knowledge Developing an information policy and strategy: the foundations of information management Information management strategy in action: making a `business' case Knowledge management ICTs as tools of IKM Tension and paradox: issues of information security, ownership, access, liability and openness IKM as a tool of social inclusion Vision and revision: the case for IKM in the public sector
Gestao do Conhecimento
Gestao da Informacao
Setor Público
Estudo de Casos
