WENBO SHI
The contribution of organizational factors in the success of electronic government commerce - New York : Marcel Dekker, 2002
The purpose of this study is to identify factors witch affect the success of electronic commerce applications in federal agencies and to explore the role of transformational leadership and strategic planning for Web sites in the success of electronic commerce applications designed to serve citizens. Based on the literature review relative to electronic government commerce, the research model in this study postulates that transformational leadership, strategic planning for Web sites and other factors such as the size and complexity of the Web site influence the success of electronic commerce applications in federal agencies. The successes of electronic commerce applications is the dependent variable and is measured by a combination of user-based criteria and system-based criteria. This research employed a combination of an online questionnaire survey and a Web structural survey. Questionnaires were electronically mailed to IT managers and/or users who have e-mail addresses at federal agencies. Thje results of the research confirmed the close association between organizational factors (transformational leadership and strategic planning for Web sites) and the sucess of electronic commerce applications in federal agencies
The contribution of organizational factors in the success of electronic government commerce - New York : Marcel Dekker, 2002
The purpose of this study is to identify factors witch affect the success of electronic commerce applications in federal agencies and to explore the role of transformational leadership and strategic planning for Web sites in the success of electronic commerce applications designed to serve citizens. Based on the literature review relative to electronic government commerce, the research model in this study postulates that transformational leadership, strategic planning for Web sites and other factors such as the size and complexity of the Web site influence the success of electronic commerce applications in federal agencies. The successes of electronic commerce applications is the dependent variable and is measured by a combination of user-based criteria and system-based criteria. This research employed a combination of an online questionnaire survey and a Web structural survey. Questionnaires were electronically mailed to IT managers and/or users who have e-mail addresses at federal agencies. Thje results of the research confirmed the close association between organizational factors (transformational leadership and strategic planning for Web sites) and the sucess of electronic commerce applications in federal agencies
