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CLAYCOMB, Cindy

Applied process knowledge and market performance : the moderating effect of environmental uncertainty - 2001

Challenges the idea of an uncoditional and positive influence of knowledge on performance without regard to environmental unvertainty. Focuses on applied process knowledge spanning the supply chain (i.e. considers suplier, internal, and custumer sources). A survey of 208 manufacturing firms found the association between applied process knowledge and firm market performance is positive and statistically significant when demand unpredictability is high (but not when low); statistically significant when product churning (uncertainty) is high (but not when low); and not moderated by core production or logistics process change. Firm size and production technology were also controlled. Firms that can determine the moderatig effect of the different types of environmental uncertainty they face upon their knowledge-performance relationship will perform better in terms of market performance indicators


Environment
Just-in-time
Manufecturing
Performance
Supply-chain management

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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