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WILLIANS, Mark K

Vermont American Corporation turns training into trading - 2001

Take a non-unionized manufaturing plant with poor customer service. Add a unionized distribution center with a host of inefficiencies. Apply the same training and teamwork regime in both. Result: a profitable success.How did the Vermont American Corporation (VAC) do it?


Training
Teamwork
World-Class
Manufacturing

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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