| 000 -LEADER |
|---|
| fixed length control field |
01004naa a2200181uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
10662 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190211155123.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
030131s2002 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
VORA, Manu K. |
| 9 (RLIN) |
11100 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Business excellence through quality management |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxfordshire : |
| Name of publisher, distributor, etc. |
Routledge, |
| Date of publication, distribution, etc. |
December 2002 |
| 520 3# - SUMMARY, ETC. |
|---|
| Summary, etc. |
The author will illustrate the importance of what he calls the Circle of Satisfaction: a concerted effort to deglight customers, satisfy employees and streamline processes. These three elements, working in harmony, have produced improved operational and financial results leading to business excellence for Malcolm Baldrige National Quality Award winners and other highly esteemed corporations in the United States |
| 773 08 - HOST ITEM ENTRY |
|---|
| Title |
Total Quality Management |
| Related parts |
13, 8, p. 1151-1159 |
| Place, publisher, and date of publication |
Oxfordshire : Routledge, December 2002 |
| International Standard Serial Number |
ISSN 09544127 |
| Record control number |
|
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20030131 |
| Operator's initials, OID (RLIN) |
Lucima |
| Cataloger's initials, CIN (RLIN) |
Lucimara |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20101029 |
| Operator's initials, OID (RLIN) |
1152^b |
| Cataloger's initials, CIN (RLIN) |
Carolina |
