000 -LEADER |
fixed length control field |
02134naa a2200241uu 4500 |
001 - CONTROL NUMBER |
control field |
11402 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OSt |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20190211155431.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
030221s2006 xx ||||gr |0|| 0 eng d |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
041 ## - LANGUAGE CODE |
Language code of text/sound track or separate title |
eng |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
MWITA, John Isaac |
9 (RLIN) |
7598 |
245 10 - TITLE STATEMENT |
Title |
Performance management model - a systems-based approach to public service quality |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Date of publication, distribution, etc. |
2000 |
520 3# - SUMMARY, ETC. |
Summary, etc. |
The delivery of public services in developing countries is over-centralised. One of the reasons for this is the presence of centralised esision-making apparatus, which distances power from communties. The centralised decision making reduces accountability among public sector employees and is a good recipte for undesirable decisions and mismanagement of performance an resources at the expense of public service quality. The quality of public sector management in developng countries lags behind those of the developed countries due to the ills caused by over-centralisation. Hence, the public services in developing counttries are a drain on the wealth-producing part of their economy. Reviews the underlying literature and theoretical framework of performance management (PM as a systems-based model for cultivating the "achievement culture" in public sector organisaions (PSOs). It looks at how the various practical econometric and managerial techniques can integrate with the PM model in an attempt to excel the philosophy of new public management. The paper concludes by looking at the "new" role of manaemetn accounting systems in meeting "information needs" of modern public sector managers, as a potential ara for further research. The paper proposes that the adoption of the PM model is a universal remedy for improving service qualit in PSOs in developing countries |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Administração Regional |
9 (RLIN) |
12242 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
9 (RLIN) |
12235 |
Topical term or geographic name entry element |
Setor Público |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Gestão de Desempenho |
9 (RLIN) |
15042 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Nova Gestão Pública |
9 (RLIN) |
20272 |
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Contabilidade Gerencial |
9 (RLIN) |
12170 |
773 08 - HOST ITEM ENTRY |
Title |
The International Journal of Public Sector Management |
Related parts |
13, 1, p. 19-37 |
Place, publisher, and date of publication |
, 2000 |
Record control number |
|
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Koha item type |
Periódico |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20030221 |
Operator's initials, OID (RLIN) |
Lucima |
Cataloger's initials, CIN (RLIN) |
Lucimara |
998 ## - LOCAL CONTROL INFORMATION (RLIN) |
-- |
20140827 |
Operator's initials, OID (RLIN) |
1146^b |
Cataloger's initials, CIN (RLIN) |
karina |