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A systems perspective of performance management in public sector organisations (Record no. 11576)

000 -LEADER
fixed length control field 01755naa a2200253uu 4500
001 - CONTROL NUMBER
control field 11452
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211155446.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 030224s2006 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name BOLAND, Tony
9 (RLIN) 1260
245 10 - TITLE STATEMENT
Title A systems perspective of performance management in public sector organisations
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Date of publication, distribution, etc. 2000
520 3# - SUMMARY, ETC.
Summary, etc. Presents, from a systemic perspective, an examination and discussion of performance measurement, performance indicators and associated improvement initiatives, as typically applied in public sector organisations. Such mechanisms are usually implemented as a causal loop which is established betwen perceived performance and resulting actins, thereby constituing a form of feedback control. Within this context a two-dimensional matrix model is postulated in which the dimensions are the source of control and the nature of the resultant control-action. The paper examines the implications revealed by this model within the context of performance management and system dynamics. The potential role of influence diagrams and dynamic simulation models is thereby introduced as a potential means of unravelling the complex behaviour which can often arise in the prsence of such interactive cause-effect loops. A number of typical examples, drawn from within the public sector, are invoked to illustrated the discussion
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Gestão de Desempenho
9 (RLIN) 15042
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Feedback Control
9 (RLIN) 20303
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Modelo
9 (RLIN) 12145
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Sistema
9 (RLIN) 20304
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
9 (RLIN) 12235
Topical term or geographic name entry element Setor Público
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name FOWLER, Alan
9 (RLIN) 3683
773 08 - HOST ITEM ENTRY
Title The International Journal of Public Sector Management
Related parts 13, 5, p. 417-446
Place, publisher, and date of publication , 2000
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20030224
Operator's initials, OID (RLIN) Lucima
Cataloger's initials, CIN (RLIN) Lucimara
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20140827
Operator's initials, OID (RLIN) 1154^b
Cataloger's initials, CIN (RLIN) karina
Holdings
Status de empréstimo Status de perda Status de danificação Restrição de uso Não pode ser emprestado Código da coleção Localização permanente Localização atual Data de aquisição Date last seen Preço efetivo a partir de Tipo de material
          Periódico Biblioteca Graciliano Ramos Biblioteca Graciliano Ramos 2017-09-28 2017-09-28 2017-09-28 Periódico

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
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