| 000 -LEADER |
|---|
| fixed length control field |
02453nam a2200253uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
12039 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
BR-BrENAP |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20190415091804.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
030515s2001 xx ||||g| |0|| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
BR-BrENAP |
| Language of cataloging |
Pt_BR |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
2.16 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
B3667q |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Beam, George |
| 9 (RLIN) |
940 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Quality public management : |
| Remainder of title |
what it is and how it can be improved and advanced / |
| Statement of responsibility, etc. |
George Beam |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Chicago : |
| Name of publisher, distributor, etc. |
Burnham Inc, |
| Date of publication, distribution, etc. |
2001. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 323 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
Part I - Empirical methods and quality management |
| -- |
1 - The quality standard |
| -- |
Responsibility for quality |
| -- |
Distinctive features of quality products |
| -- |
A style of management |
| -- |
Scientific characteristics of quality management |
| -- |
System analisys |
| -- |
Behaviorism |
| -- |
Principles of quality management |
| -- |
2 - The quality standard |
| -- |
Principles |
| -- |
Part II - Quality processes, structures, and personnel |
| -- |
3 - Processes and the quality movement |
| -- |
The overriding importance of proccess |
| -- |
Characteristcs of quality human resource management proccesses |
| -- |
4 - Processes and the quality movement |
| -- |
Quality recruitment and selection |
| -- |
Quality education and training |
| -- |
Quality compensation and promotion |
| -- |
5 - Processes and the quality movement |
| -- |
Quality budget-policy processes |
| -- |
Quality procurement processes |
| -- |
6 - Structures and the quality movement |
| -- |
The importance of structures |
| -- |
Characteristics of quality structures |
| -- |
Teams, partnerships, and networks |
| -- |
7 - Personnel and the quality movement |
| -- |
Personnel are crucial |
| -- |
Characteristics of quality personnel |
| -- |
Line pernonnel |
| -- |
Middle-level personnel |
| -- |
Top-level personnel |
| -- |
Staffs |
| -- |
Part III - Improving and advancing quality public management |
| -- |
8 - Improving quality public management |
| -- |
Strengthening and extending quality attitudes |
| -- |
Reducing commitments to ideologies |
| -- |
Eliminating total-ism |
| -- |
Better research |
| -- |
Decrease unionism |
| -- |
9 - Advancing quality public management |
| -- |
The quality governance association |
| -- |
Personal attributes and behaviors of association members |
| -- |
Strategic role for quality chief executives |
| -- |
The success of the association |
| -- |
Appendix A - Quality management theorists, practitioners, and association |
| -- |
Appendix B - Critiques and assessments of quality management and of the quality movement in government |
| -- |
Notes |
| -- |
References |
| -- |
Index |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Qualidade |
| 9 (RLIN) |
12842 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Administracao |
| 9 (RLIN) |
12820 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| 9 (RLIN) |
12768 |
| Topical term or geographic name entry element |
Administração Pública |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Politica Publica |
| 9 (RLIN) |
12796 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Planejamento Estratégico |
| 9 (RLIN) |
12021 |
| 909 ## - |
|---|
| -- |
201904 |
| -- |
Vinícius |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| Source of classification or shelving scheme |
|
