| 000 -LEADER |
|---|
| fixed length control field |
01437nam a2200253uu 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
5053013584111 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20220401160732.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
050530s1999 xx ||||g| |0|| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
014028852 |
| 090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN) |
|---|
| Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) |
16 |
| Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) |
S8771d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha Dewey Subclass [OBSOLETE] |
PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
10380 |
| Personal name |
Stone, Douglas |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Difficult conversations : |
| Remainder of title |
how to discuss what matters most |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New York : |
| Name of publisher, distributor, etc. |
Penguin Books, |
| Date of publication, distribution, etc. |
1999 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
250 p. |
| 505 80 - FORMATTED CONTENTS NOTE |
|---|
| Title |
The problem |
| -- |
1. Sort out the three conversations |
| -- |
Shift to a learning stance |
| -- |
The "what happened?" conversation |
| -- |
2. Stop arguing about who's right: explore each other's stories |
| -- |
3. Don't assume they meant it: disentagle intent from impact |
| -- |
4. Abandon blame: map the contribution system |
| -- |
The feelings conversation |
| -- |
5. Have your feeling (or they will have you) |
| -- |
The identity conversation |
| -- |
6. Ground your identity: ask yourself what's at stake |
| -- |
Create a learning conversation |
| -- |
7. What's your purpose? When to raise it and when to let go |
| -- |
8. Getting started: begin from the third story |
| -- |
9. Learning: listen from the inside out |
| -- |
10. Expression: speak for yourself with clarity and power |
| -- |
11. Problem-solving: take the lead |
| -- |
12. Putting it all together |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Comunicação |
| 9 (RLIN) |
11947 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Comunicação Interpessoal |
| 9 (RLIN) |
12961 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
14790 |
| Personal name |
Patton, Bruce |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| 9 (RLIN) |
21262 |
| Personal name |
Heen, Sheila |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Livro Geral |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20050530 |
| Operator's initials, OID (RLIN) |
1358^b |
| Cataloger's initials, CIN (RLIN) |
Grazielle |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| -- |
20050714 |
| Operator's initials, OID (RLIN) |
1425^b |
| Cataloger's initials, CIN (RLIN) |
Tiago |
