Knowledge management : (Record no. 14357)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01433naa a2200193uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 5121910040217 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211160400.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 051219s2005 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Bonnie Rubenstein-Montano |
| 9 (RLIN) | 22768 |
| 245 10 - TITLE STATEMENT | |
| Title | Knowledge management : |
| Remainder of title | A U.S. Social Security Administration case study |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York : |
| Name of publisher, distributor, etc. | Pergamon, |
| Date of publication, distribution, etc. | 2001 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Knowledge management can be a powerful tool for addressing the "graying of government" and other factors contributing to the loss of expertise in government organizations. This paper presents a case study of knowledge management at the U.S. Social Security Administration and provides recommendations for how knowledge management might better protect valuable knowledge resources. A two-phase study was conducted of the Benefit Rate Increase/Premium Amount Collectible (BRI/PAC), a core process at the U. S. Social Security Administration, where critical knowledge is at risk of being lost. The study suggests that knowledge sharing, training, and the overall development of a working environment conducive to knowledge management promise to enhance performance of the BRI/PAC operation, at SSA |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Judah Buchwalterb |
| 9 (RLIN) | 22769 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Jay Liebowitz |
| 9 (RLIN) | 22770 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Government Information Quarterly |
| Related parts | 18, 3, p. 223-253 |
| Place, publisher, and date of publication | New York : Pergamon, 2001 |
| International Standard Serial Number | ISSN 0740-624X |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20051219 |
| Operator's initials, OID (RLIN) | 1004^b |
| Cataloger's initials, CIN (RLIN) | Analuiza |
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