Best ValueTotal Quality Management for Local Government? (Record no. 14720)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01130naa a2200169uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6012615280917 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211160616.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060126s|||| xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | BOYNE, George A.; GOULD-WILLIAMS, Julian S.; LAW, Jennifer; WALKER, Richard M |
| 9 (RLIN) | 23172 |
| 245 10 - TITLE STATEMENT | |
| Title | Best ValueTotal Quality Management for Local Government? |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxford : |
| Name of publisher, distributor, etc. | Blackwell Publishing, |
| Date of publication, distribution, etc. | July-September 2002 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This article argues that Best Value is a form of Total Quality Management (TQM). At the core of Best Value are the TQM principles of customer focus, continuous improvement and teamworking. To discover if Best Value will deliver the performance improvements expected of local government, the authors examine evidence on the relationship between TQM and performance. Performance is most likely to be improved if the whole TQM approach is implemented in the Best Value framework |
| 773 08 - HOST ITEM ENTRY | |
| Title | Public Money & Management |
| Related parts | 22, 3, p. 9-24 |
| Place, publisher, and date of publication | Oxford : Blackwell Publishing, July-September 2002 |
| International Standard Serial Number | ISSN 0954-0962 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060126 |
| Operator's initials, OID (RLIN) | 1528^b |
| Cataloger's initials, CIN (RLIN) | Analuiza |
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