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Using scenarios to challenge and change management thinking (Record no. 15565)

000 -LEADER
fixed length control field 01822naa a2200229uu 4500
001 - CONTROL NUMBER
control field 6041315404321
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211161019.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060413s2006 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name WRIGHT, Alex
9 (RLIN) 24483
245 10 - TITLE STATEMENT
Title Using scenarios to challenge and change management thinking
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. UK :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. January 2005
520 3# - SUMMARY, ETC.
Summary, etc. This article identifies that one of the primary tasks of quality is to challenge the way managers think. Quality accomplishes this from an operational perspective while scenarios are presented as a way of achieving this same goal from a strategic stance. The scenario approach is argued to have similarities with a quality sensitivity, in that it is essentially processual in nature (van der Heijden, 1996) and has organisational learning as its ultimate focus (De Geus, 1988). Scenarios are explained and contrasted with traditional approaches to strategy and the various definitions, purposes and benefits proposed by its advocates are presented and discussed in relation to quality issues such as six sigma. A scenario matrix is constructed for the future of quality in Europe. This matrix allows for the grouping of key forces and trends that may affect the role of quality in Europe into loose couplings of relationships. The four quadrants of the matrix provide the basis for four alternative scenarios depicting quality in Europe in the year 2008; each scenario is briefly explained.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Scenarios
9 (RLIN) 24484
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Scenario planning
9 (RLIN) 24485
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Strategy
9 (RLIN) 12376
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quality in Europe
9 (RLIN) 24486
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 16, 1, p. 87 - 103
Place, publisher, and date of publication UK : Routledge, January 2005
International Standard Serial Number ISSN 1478-3363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20060413
Operator's initials, OID (RLIN) 1540^b
Cataloger's initials, CIN (RLIN) Natália
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20081212
Operator's initials, OID (RLIN) 1041^b
Cataloger's initials, CIN (RLIN) Zailton

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