Website quality and customer's behavioural intention : (Record no. 15573)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01747naa a2200265uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6041709433221 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211161021.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060417s2006 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | CHIU, Hung-Chang |
| 9 (RLIN) | 24508 |
| 245 10 - TITLE STATEMENT | |
| Title | Website quality and customer's behavioural intention : |
| Remainder of title | an exploratory study of the role of information asymmetry |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | March 2005 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The purpose of this study is to explore the relationship between website quality and customer's behavioural intention across search, experience and credence goods/services. After conducting an empirical study in Taiwan, website quality consists of five important factors: connectivity, information quality, interactivity, playfulness, and learning. The results of this study suggest that the factors of connectivity, interactivity, playfulness, and learning have positive impacts on customer's behavioural intention for search goods/services. Connectivity, information quality, and interactivity are helpful to strengthen customer's behavioural intention for experience goods/services. However, only information quality and interactivity are significant to improve customer's behavioural intention in credence goods/services. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Website quality |
| 9 (RLIN) | 24509 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Internet marketing |
| 9 (RLIN) | 24510 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Search-experience-credence services |
| 9 (RLIN) | 24511 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Information asymmetry |
| 9 (RLIN) | 24512 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Consumer behaviour |
| 9 (RLIN) | 24513 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | HSIEH, Yi-Ching |
| 9 (RLIN) | 24514 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | KAO, Ching-Yi |
| 9 (RLIN) | 24515 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 16, 2, p. 185 - 197 |
| Place, publisher, and date of publication | UK : Routledge, March 2005 |
| International Standard Serial Number | ISSN 1478-3363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060417 |
| Operator's initials, OID (RLIN) | 0943^b |
| Cataloger's initials, CIN (RLIN) | Natália |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20081210 |
| Operator's initials, OID (RLIN) | 1022^b |
| Cataloger's initials, CIN (RLIN) | Zailton |
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