A concept of optimal quality and an application (Record no. 15580)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01470naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6041711003221 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211161024.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060417s2006 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | KARA, Ahmet |
| 9 (RLIN) | 24530 |
| 245 10 - TITLE STATEMENT | |
| Title | A concept of optimal quality and an application |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | March 2005 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This paper develops a concept (and a model) of optimal quality so as to determine the level of quality that maximizes both customer's satisfaction and firm's profit. The concept, as developed in the paper, is meant to represent a benchmark for policies aiming to help achieve the optimum for both customers and firms. The paper presents an application of this concept in a private sector-dominated subset of the Turkish healthcare sector and explores the actual and optimal quality-differences in the sector in question. It turns out that actual and optimal levels of quality (as well as those of quantity) in the sector are fairly close to one another, and, to achieve the optimal levels, the sector should increase quality and reduce quantity of the service by a small determinable margin. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Optimal quality |
| 9 (RLIN) | 24531 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Optimal quality-quantity frontier |
| 9 (RLIN) | 24532 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 16, 2, p. 243 - 255 |
| Place, publisher, and date of publication | UK : Routledge, March 2005 |
| International Standard Serial Number | ISSN 1478-3363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060417 |
| Operator's initials, OID (RLIN) | 1100^b |
| Cataloger's initials, CIN (RLIN) | Natália |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20081210 |
| Operator's initials, OID (RLIN) | 1023^b |
| Cataloger's initials, CIN (RLIN) | Zailton |
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