Usefulness of the EFQM excellence model : (Record no. 15588)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02323naa a2200217uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6041711330121 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211161027.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060417s2006 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | RUSJAN, Borut |
| 9 (RLIN) | 24561 |
| 245 10 - TITLE STATEMENT | |
| Title | Usefulness of the EFQM excellence model : |
| Remainder of title | Theoretical explanation of some conceptual and methodological issues |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | May 2005 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | This paper assesses the usefulness of the EFQM Excellence Model for decision-making on organizational improvement activities. The paper does this by studying the procedures of the EFQM model in practice, and based on definitions of the object, criteria for decision making, the object goals and levers for the EFQM Excellence Model and their relationship this paper discusses some methodological issues related to the use of the EFQM model. These procedures are studied in order to analyse their appropriateness for identification of problematic situations and, based on that, for identification of problems. The paper concludes that the EFQM Excellence Model is appropriately structured to perform the first phase of the analysis, i.e. identification of a problematic situation, but on the other hand the model does not offer any specific guidelines about the second phase, i.e. problem identification. The model offers no structured approach about how to exploit strengths or about how to classify or prioritize areas of improvement. From these methodological questions of applicability of the EFQM model two important conceptual issues arise. The first conceptual issue is related to the question of whether the organizational excellence is appropriately reflected in the sub-criteria used for the purpose of measuring excellence. The second conceptual issue is that of clarifications of the relationship between decisions made on the basis of the EFQM model self-assessment results and other strategic, business, organizational, etc, decisions. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | EFQM excellence model |
| 9 (RLIN) | 24562 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Self-assessment |
| 9 (RLIN) | 20498 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Organizational analysis |
| 9 (RLIN) | 24563 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 16, 3, p. 363 - 380 |
| Place, publisher, and date of publication | UK : Routledge, May 2005 |
| International Standard Serial Number | ISSN 1478-3363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060417 |
| Operator's initials, OID (RLIN) | 1133^b |
| Cataloger's initials, CIN (RLIN) | Natália |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20081210 |
| Operator's initials, OID (RLIN) | 1032^b |
| Cataloger's initials, CIN (RLIN) | Zailton |
No items available.
