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TQM Best Practices : (Record no. 15595)

000 -LEADER
fixed length control field 01997naa a2200253uu 4500
001 - CONTROL NUMBER
control field 6041712245221
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211161030.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060417s2006 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name RAHMAN, Mohd Nizam Ab
9 (RLIN) 24592
245 10 - TITLE STATEMENT
Title TQM Best Practices :
Remainder of title Experiences of Malaysian SMEs
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. UK :
Name of publisher, distributor, etc. Routledge,
Date of publication, distribution, etc. June 2005
520 3# - SUMMARY, ETC.
Summary, etc. The progress of TQM in SMEs, particularly in developing countries, is a significant research issue at present. This paper presents some of the most important findings of three case studies, undertaken at SME companies in Malaysia. The companies comprise medium-scale automotive parts and plastics manufacturers, and a smaller food manufacturing company. Each company case provides insights into the issues facing SMEs, who are trying to develop more advanced quality management approaches. The case studies involved structured interviews with top management at each company, based on the award criteria of the Malaysian Quality Management Excellence Award (QMEA). The case study analysis illustrates that the companies studied have adopted distinct approaches to the implementation of TQM, which could be shared by other SMEs. Some of the key issues that have been addressed by the case study companies can be summarized as: effective top management commitment, an effective steering committee engaged in policy and planning management, real employee involvement, employee rewards and skills development. The issues of benefits perceived, barriers and quality progress of the companies are also presented in the paper.
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Prêmios de Qualidade
9 (RLIN) 24593
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element TQM
9 (RLIN) 16941
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SME
9 (RLIN) 24594
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Estudo de Caso
9 (RLIN) 11993
650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Malásia
9 (RLIN) 14108
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name TANNOCK, James D. T.
9 (RLIN) 24595
773 08 - HOST ITEM ENTRY
Title Total Quality Management & Business Excellence
Related parts 16, 4, p. 491 - 503
Place, publisher, and date of publication UK : Routledge, June 2005
International Standard Serial Number ISSN 1478-3363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20060417
Operator's initials, OID (RLIN) 1224^b
Cataloger's initials, CIN (RLIN) Natália
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20130626
Operator's initials, OID (RLIN) 0936^b
Cataloger's initials, CIN (RLIN) karina

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