Adoption and persistence of TQM programmes case studies of five New Zealand organizations (Record no. 15616)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01845naa a2200241uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6041714335221 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211161040.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060417s2006 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | VENKATESWARLU, P. |
| 9 (RLIN) | 24693 |
| 245 10 - TITLE STATEMENT | |
| Title | Adoption and persistence of TQM programmes case studies of five New Zealand organizations |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Routledge, |
| Date of publication, distribution, etc. | September 2005 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Despite the widespread popularity of quality management principles, a majority of organizations implementing these programmes do not persist with them, resulting in a high failure rate. A variety of explanations have been suggested to explain the short life cycles of these programmes. This paper is based on a qualitative case study of five organizations in New Zealand that introduced a quality management programme in the early 1990s. The purpose of the study was to explore the factors that influenced the success and continuity of these programmes. At the time of the study, only two out of the five organizations had persisted with their quality programmes. In the remaining three organizations, the programmes did not continue. Our study suggests a number of factors seem to influence persistence of quality programmes. Some of these factors are: compulsions for change; core philosophy; commitment of senior management; capability, experience and fit of TQM champion; collateral changes; and continuity of leadership. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Gestão de Qualidade Total |
| 9 (RLIN) | 19063 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Implementação |
| 9 (RLIN) | 12939 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Nova Zelândia |
| 9 (RLIN) | 13112 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Estudo de Caso |
| 9 (RLIN) | 11993 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | NILAKANT, V. |
| 9 (RLIN) | 24694 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total Quality Management & Business Excellence |
| Related parts | 16, 7, p. 807 - 825 |
| Place, publisher, and date of publication | UK : Routledge, September 2005 |
| International Standard Serial Number | ISSN 1478-3363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060417 |
| Operator's initials, OID (RLIN) | 1433^b |
| Cataloger's initials, CIN (RLIN) | Natália |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20130626 |
| Operator's initials, OID (RLIN) | 0948^b |
| Cataloger's initials, CIN (RLIN) | karina |
No items available.
