Where do capabilities come from and how do they matter? A study in the software services industry (Record no. 15643)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 02181naa a2200241uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 6041809500521 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211161050.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 060418s2006 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | ETHIRAJ, Sendil K. |
| 9 (RLIN) | 24769 |
| 245 10 - TITLE STATEMENT | |
| Title | Where do capabilities come from and how do they matter? A study in the software services industry |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | UK : |
| Name of publisher, distributor, etc. | Wiley, |
| Date of publication, distribution, etc. | January 2005 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | Recent years have witnessed a surge of interest in the notion of capabilities as an important source of competitive advantage. This recognition has, in turn, placed emphasis on the question of where and how these capabilities emerge and how they influence firm performance. The present paper is an attempt to address this question. Using a large sample of detailed project-level data from a leading firm in the global software services industry, we attempt to empirically study the importance of capabilities. We find that two broad classes of capabilities are significant. The first class, which we label client-specific capabilities, is a function of repeated interactions with clients over time and across different projects. This learning from repeated interactions with a given client reduces project execution costs and helps improve project contribution. The second class, termed project management capabilities, is acquired through deliberate and persistent investments in infrastructure and systems to improve the firm's software development process. Our empirical results suggest that the marginal returns to acquiring different capabilities may be different and an understanding of such trade-offs can improve firm decisions to improve and/or acquire such capabilities. We discuss the key contributions of our paper and the implications for future research on capabilities. |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Organizational capabilities |
| 9 (RLIN) | 17327 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Firm performance |
| 9 (RLIN) | 17339 |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Software services |
| 9 (RLIN) | 24770 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | KALE, Prashant |
| 9 (RLIN) | 5390 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | KRISHNAN, M. S. |
| 9 (RLIN) | 24771 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | SINGH, Jitendra V. |
| 9 (RLIN) | 24772 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Strategic Management Journal |
| Related parts | 26, 1, p. 25-45 |
| Place, publisher, and date of publication | UK : Wiley, January 2005 |
| International Standard Serial Number | ISSN 0143-2095 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20060418 |
| Operator's initials, OID (RLIN) | 0950^b |
| Cataloger's initials, CIN (RLIN) | Natália |
No items available.
