<style type="text/css"> .wpb_animate_when_almost_visible { opacity: 1; }</style> Enap catalog › MARC details for record no. 19776

Welfare application encounters : (Record no. 19776)

000 -LEADER
fixed length control field 01390naa a2200181uu 4500
001 - CONTROL NUMBER
control field 6111316404621
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211161331.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 061113s1999 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name SOSS, Joe
9 (RLIN) 28107
245 10 - TITLE STATEMENT
Title Welfare application encounters :
Remainder of title subordination, satisfaction, and the puzzle of client evaluations
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Thousand Oaks :
Name of publisher, distributor, etc. SAGE,
Date of publication, distribution, etc. March 1999
520 3# - SUMMARY, ETC.
Summary, etc. Based on interviews with clients in two welfare programs, this article explores three questions regarding application encounters: (a) What criteria do applicants use to evaluate the treatment they receive? (b) How do application experiences affect individuals’ expectations of the status that they will occupy as clients? and (c) How do program designs influence these evaluations and expectations? The analysis sheds new light on a longstanding tension between observation research, which suggests that clients are subordinated in welfare encounters, and survey research, which suggests that clients are satisfied with the treatment they receive. The program comparison also offers a basis for reflecting on recent critiques of the dual U.S. welfare system
773 08 - HOST ITEM ENTRY
Title Administration & Society
Related parts 31, 1, p. 50-94
Place, publisher, and date of publication Thousand Oaks : SAGE, March 1999
International Standard Serial Number ISSN 00953997
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20061113
Operator's initials, OID (RLIN) 1640^b
Cataloger's initials, CIN (RLIN) Natália
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20100805
Operator's initials, OID (RLIN) 1558^b
Cataloger's initials, CIN (RLIN) Carolina

No items available.

Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

Endereço:

  • Biblioteca Graciliano Ramos
  • Funcionamento: segunda a sexta-feira, das 9h às 19h
  • +55 61 2020-3139 / biblioteca@enap.gov.br
  • SPO Área Especial 2-A
  • CEP 70610-900 - Brasília/DF
<
Acesso à Informação TRANSPARÊNCIA

Powered by Koha