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Customization or conformity : (Record no. 20577)

000 -LEADER
fixed length control field 01790naa a2200205uu 4500
001 - CONTROL NUMBER
control field 6121115495821
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211161613.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 061211s1997 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name WESTPHAL, James D.
9 (RLIN) 11307
245 10 - TITLE STATEMENT
Title Customization or conformity :
Remainder of title an institutional and network perspective on the content and consequences of TQM adoption.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Ithaca :
Name of publisher, distributor, etc. Johnson Graduate School of Management,
Date of publication, distribution, etc. June 1997
520 3# - SUMMARY, ETC.
Summary, etc. This study develops a theoretical framework that integrates institutional and network perspectives on the form and consequences of administrative innovations. Hypotheses are tested with survey and archival data on the implementation of total quality management (TQM) programs and the consequences for organizational efficiency and legitimacy in a sample of over 2,700 US hospitals. The results show that early adopters customize TQM practices for efficiency gains, while later adopters gain legitimacy from adopting the normative form of TQM programs. The findings suggest that institutional factors moderate the role of network membership in affecting the form of administrative innovations adopted and provide strong evidence for the importance of institutional factors in determining how innovations are defined and implemented. We discuss implications for theory and research on institutional processes and network effects and for the literatures on innovation adoption and total quality management
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name GULATI, Ranjai
9 (RLIN) 28950
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name SHORTELL, Stephen M
9 (RLIN) 20379
773 08 - HOST ITEM ENTRY
Title Administrative Science Quarterly
Related parts 42, 2, p. 366-394
Place, publisher, and date of publication Ithaca : Johnson Graduate School of Management, June 1997
International Standard Serial Number ISSN 00018392
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20061211
Operator's initials, OID (RLIN) 1549^b
Cataloger's initials, CIN (RLIN) Natália
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20101108
Operator's initials, OID (RLIN) 1546^b
Cataloger's initials, CIN (RLIN) Carolina

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Escola Nacional de Administração Pública

Escola Nacional de Administração Pública

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