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Fair treatment in a divided society : (Record no. 26518)

000 -LEADER
fixed length control field 02032naa a2200193uu 4500
001 - CONTROL NUMBER
control field 8052915092610
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211163652.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 080529s2008 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name GALBREATH, David J.
9 (RLIN) 34309
245 10 - TITLE STATEMENT
Title Fair treatment in a divided society :
Remainder of title a bottom-up assessment of bureaucratic encounters in Latvia
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Malden, MA :
Name of publisher, distributor, etc. Blackwell Publishing,
Date of publication, distribution, etc. January 2008
520 3# - SUMMARY, ETC.
Summary, etc. In real-world bureaucratic encounters the Weberian goal of perfect impersonal administration is not completely attained and unfairness sometimes results. Theories of bias attribute unfairness to social characteristics such as income, education, ethnicity, and gender. A random theory characterizes unfairness as the result of idiosyncratic conditions that give everyone an equal probability of being treated unfairly regardless of their social characteristics. In Latvia, bias would be expected on grounds of ethnicity as well as social characteristics, since its population is divided politically by citizenship, language, and ethnicity as well as socioeconomic characteristics. Survey data from the New Baltic Barometer shows that a majority of both Latvians and Russians expect fair treatment in bureaucratic encounters and multivariate statistical analysis confirms the random hypothesis. Insofar as unfair treatment occurs it tends to be distributed according to idiosyncratic circumstances rather than being the systematic fate of members of a particular social group. The evidence indicates that the professional norms and training of service deliverers are more important in bureaucratic encounters than individual attributes of claimants, even in a clearly divided society
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name ROSE, Richard
9 (RLIN) 9189
773 08 - HOST ITEM ENTRY
Title Governance: an international journal of Policy, Administration, and Institutions
Related parts 21, 1, p. 53-73
Place, publisher, and date of publication Malden, MA : Blackwell Publishing, January 2008
International Standard Serial Number ISSN 09521895
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20080529
Operator's initials, OID (RLIN) 1509^b
Cataloger's initials, CIN (RLIN) Tiago
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20080529
Operator's initials, OID (RLIN) 1517^b
Cataloger's initials, CIN (RLIN) Tiago

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