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The way to a highly engaged and happy workforce based on the personal balanced scorecard (Record no. 27025)

000 -LEADER
fixed length control field 01342naa a2200181uu 4500
001 - CONTROL NUMBER
control field 8071613273310
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20190211163957.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 080716s2008 xx ||||gr |0|| 0 eng d
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha Dewey Subclass [OBSOLETE] PHL2MARC21 1.1
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name RAMPERSAD, Hubert K
9 (RLIN) 34965
245 10 - TITLE STATEMENT
Title The way to a highly engaged and happy workforce based on the personal balanced scorecard
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Oxfordshire, UK :
Name of publisher, distributor, etc. Taylor & Francis,
Date of publication, distribution, etc. January-February 2008
520 3# - SUMMARY, ETC.
Summary, etc. Disengagement is causing organizations all over the world to under-perform and creates widespread customer dissatisfaction. No organization is free of the issue of disengagement. What is being done about it? This article introduces a new concept entitled Personal Balanced Scorecard that will help organizations treat this problem and the demanding and often frustrating road towards sustained employee engagement. The article also focuses on the new tasks of managers to continuously improve the quality of life of their staff, not only at the workplace, but also in their spare time on the basis of the methods and techniques presented here
773 08 - HOST ITEM ENTRY
Title Total quality management & business excellence
Related parts 19, 1-2, p. 11-27
Place, publisher, and date of publication Oxfordshire, UK : Taylor & Francis, January-February 2008
International Standard Serial Number ISSN 14783363
Record control number
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Periódico
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20080716
Operator's initials, OID (RLIN) 1327^b
Cataloger's initials, CIN (RLIN) Tiago
998 ## - LOCAL CONTROL INFORMATION (RLIN)
-- 20081208
Operator's initials, OID (RLIN) 1341^b
Cataloger's initials, CIN (RLIN) Zailton

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