Applying six-sigma methodology in constructing the quick response of a case reporting system (Record no. 27058)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 02824naa a2200205uu 4500 |
| 001 - CONTROL NUMBER | |
| control field | 8071615281610 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20190211164016.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080716s2008 xx ||||gr |0|| 0 eng d |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha Dewey Subclass [OBSOLETE] | PHL2MARC21 1.1 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | eng |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | CHEN, K.S. |
| 9 (RLIN) | 35020 |
| 245 10 - TITLE STATEMENT | |
| Title | Applying six-sigma methodology in constructing the quick response of a case reporting system |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Oxfordshire, UK : |
| Name of publisher, distributor, etc. | Taylor & Francis, |
| Date of publication, distribution, etc. | March-April 2008 |
| 520 3# - SUMMARY, ETC. | |
| Summary, etc. | The results from many poll surveys suggest that there is an increasing rate of Taiwanese who agree that 'The social security is very bad' and feel that 'the social security is not so good'. The crime rate increases annually as the technology and techniques used by criminals advance. Under such conditions, the police administration system has reached the limit of its resources and police personnel have found themselves exhausted from heavy case loading. Nevertheless, the public still feel that 'social security is not so good' and their degree of satisfaction remains low. After reporting to the police department when threatened or being victimised, the anxious public would usually hope the police come to the crime scene as soon as possible. In fact, a lengthy interval from reporting time to arrival time, or the response time, may not only increase the dissatisfaction of the public but also result in a lost opportunity for criminal apprehension and case solving. Any task force or apprehension strategy taken afterwards will inevitably waste tremendous social resources. A further loss will be incurred to society should the criminals strike again. A shortened response time will increase public satisfaction and the case-solving rate as well as possibly decrease the time taken to solve the case. This study intends to solve the above problems by adopting the DMAIC process improving method of Six-Sigma, based on George's (2002) concept. First, we will define the problems as well as the critical performance index. Next, we will measure the actual performance and analyse the root cause of the problems in order to present a related countermeasure to improve the present situation. Finally, a control mechanism will be established to maintain its exactness and stability after confirmation of the effectiveness of the countermeasure presented. Hopefully, this 119 case reporting system will both shorten the response time interval and the case-solving time, and increase the case-solving rate. In addition, therefore, it should achieve a high level of public satisfaction |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | LIN, C.T. |
| 9 (RLIN) | 35021 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | CHEN, S.C |
| 9 (RLIN) | 35022 |
| 773 08 - HOST ITEM ENTRY | |
| Title | Total quality management & business excellence |
| Related parts | 19, 3-4, p. 381-398 |
| Place, publisher, and date of publication | Oxfordshire, UK : Taylor & Francis, March-April 2008 |
| International Standard Serial Number | ISSN 14783363 |
| Record control number | |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Periódico |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20080716 |
| Operator's initials, OID (RLIN) | 1528^b |
| Cataloger's initials, CIN (RLIN) | Tiago |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) | |
| -- | 20081208 |
| Operator's initials, OID (RLIN) | 1349^b |
| Cataloger's initials, CIN (RLIN) | Zailton |
No items available.
